Return Policy
Our Return Policy
At ElectroDeals, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
Returns
- You have 30 days from the date of delivery to request a return.
- Items must be in their original condition — unused, unaltered, and in original packaging.
- Proof of purchase (order confirmation or receipt) is required for all returns.
Non-Returnable Items
- Items that have been opened, used, or damaged after delivery
- Products missing original packaging or accessories
- Items marked as final sale
Refunds
- Once we receive and inspect your return, we'll notify you of the approval status.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Shipping costs are non-refundable unless the return is due to our error.
Exchanges
If you received a defective or damaged item, we'll replace it at no extra cost. Please contact us within 7 days of delivery with a photo of the damage.
How to Start a Return
Email us at support@voltvault.us with your order number and reason for return. We'll respond within 1–2 business days with next steps.